This privacy policy sets out how MLC Publishing uses and protects any data that you give MLC Publishing when you use this website.
MLC Publishing is committed to safeguarding your privacy and complying with all applicable data protection and privacy laws. We will only use your data in a safe and responsible way. This Privacy & Cookies Policy (the "privacy policy") is provided to help you understand what kind of information we collect from you in respect of our products and services, and how we process and use such information. In this privacy policy, the term "personal data" means information relating to an identified or identifiable individual (otherwise known as a 'natural person').
You acknowledge and agree that any of your personal data which we collect may be used in accordance with this privacy policy, by and for MLC Publishing. For the avoidance of doubt, MLC Publishing will be the 'data controller' in respect of such data.
MLC Publishing may change this privacy policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This privacy policy is effective as of 6 March 2020.
Compliance with data protection laws
All personal data belonging to users and customers of this website is processed in accordance with all applicable data protection laws and regulations. For example, this will be the General Data Protection Regulation (GDPR) for customers based in EU countries. This means that we will only ever process your data if there is a lawful basis for doing so.
We will only use your data when we have your explicit consent to do so. You can withdraw your consent at any time by contacting us at examholygrail@outlook.com.
What we collect
We may collect the following data:
name (first and last);
contact information, including email address;
demographic information such as preferences and interests;
other information relevant to customer surveys and/or offers; and
analytics data concerning your device.
Why we need your data and what we do with the data that we collect
We collect these data to understand your needs and provide you with a better service and, in particular, for the following reasons:
Internal record keeping.
We may use the data to improve our products and services.
We may periodically send promotional or marketing emailsabout products, special offers or other information that we think you may find interesting, using the email address which you have provided.
From time to time we may also use your data to contact you for market research purposes and, if we do so, we will contact you by email. We may use the data that we receive from you to customise this website.
Cookies
A cookie is a small file that asks permission to be placed on your computer's hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use cookies to identify which pages are being used and to monitor website activity for advertising purposes. This helps us analyse data about web page traffic and improve this website in order to tailor it to our customers’ needs.
When you visit this website, third parties (such as AdRoll, Squarespace, Google, Facebook, MailChimp, etc.) may place cookies and tracking pixels on your browser for targeted advertising purposes and may use other related technologies. These third parties may collect data such as cookie identifiers, website activity, etc. These data may be used to track how you use this website and to target advertising to you on other websites.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data that you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this website.
You can choose to opt out of receiving targeted advertising. In Europe, the EDAA opt out site can be accessed at youronlinechoices.eu. In the US and elsewhere, the DAA opt-out site can be accessed at www.aboutads.info or the NAI opt-out site can be accessed at networkadvertising.org/choices.
Our legal bases for processing your data
The legal basis for processing personal data in relation to our website's security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of our website.
The legal basis for processing anonymised data for Google Analytics and similar services that we may use is your consent.
The legal basis for processing all other personal data that we may use is your consent.
How we use your data during the order and returns process
When you make a purchase or attempt to make a purchase on this website, we will collect certain information from you, including your name, shipping address, email address, and phone number. We do not share this information with third parties except to the extent necessary to complete your order. Please rest assured that we cannot (and will never) be able to view or have access to your payment details.
Third parties
We will only share your personal data with third parties if this is strictly necessary. For example, this may include when processing your order for a product or service that you have purchased from us, providing you with a refund, etc.
We may share your data with the following categories of companies to be able to provide our products or services to you:
companies that assist us in dispatching and delivering your order, processing returns, and processing refunds (our distributors, payment service providers, delivery companies, etc.);
companies that assist us in providing our services to you (website hosts, customer service systems, applications and tools that help our team work more efficiently, etc.); and
companies that enable us to serve advertisements to you.
Any other information about our customers that we share will always be anonymised and we will make sure that it cannot be used to identify you. We promise you that we will never sell or rent any of your personal data to any third party. We will, however, share your personal data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.
How long we keep your data
We regularly review the data that we hold and delete anything which we no longer require. We will only retain your personal data for as long as it is needed for the purposes set out in this document, and for as long as the law requires us to. These purposes may include reviewing data on orders, returns, refunds, etc. We will keep your email data until you unsubscribe. We will keep your feedback data for two years. We will delete access log data after 30 days.
Where your data is processed and stored
Unless otherwise stated, all data is stored in either the UK or the European Economic Area (EEA). Data processed by AdRoll, Squarespace, Google, Facebook, MailChimp and similar third parties may be transferred outside the UK or EEA for processing.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.
Your rights
You have the right, free of charge, to receive information about the data that we hold on you and how we process such data. We are also obliged, at your request, to replenish, rectify, anonymise or delete, any incomplete, incorrect, unnecessary or outdated personal data which we hold on you. You can exercise your rights and access your data by emailing us at examholygrail@outlook.com.
You may object to the processing of your personal data and withdraw consent for us to process your data at any time. However, this will not affect the lawfulness of any data processing carried out on the basis of your consent in the period before such consent was withdrawn.
You also have the right to stop receiving emails from us, which you can opt-out of – to do so, please click on 'Unsubscribe', which is included as a link in the footer of every email that we send you. However, please note that if you do opt out of our marketing emails, we will continue to send you emails relating to any orders (e.g. order confirmations, order tracking information, etc.).
Our commitment to data security
We are committed to doing all that we can to keep your data secure. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we implement appropriate technical and organisational security measures to prevent and minimise risks associated with providing and processing personal data.
Such security measures will include, where appropriate, the use of secure server facilities, firewalls, encryption, access rights management systems and processes, careful selection of data processors, sufficient training of MLC Publishing personnel involved in any processing, and all other necessary measures to provide appropriate security and protection for your personal data against unauthorised use or disclosure. We may also make backup copies and use other similar means to prevent accidental damage to, or destruction of, your personal data.
Complaints
In the event that you consider MLC Publishing's processing activities in respect of your personal data to be inconsistent with the applicable data protection laws and regulations, or that MLC Publishing has not sufficiently ensured the realisation of your rights, you may lodge a complaint with your local supervisory authority responsible for data protection matters.
Contact details
We, MLC Publishing, are the data controller responsible for the purposes of the applicable data protection laws and regulations, and you can contact us at the following email address: examholygrail@outlook.com.
Changes to our privacy policy
We reserve the right to make changes to this Policy in accordance with changes to applicable data protection laws and regulations. If we make significant changes, we will communicate such changes through our website or via email, so that you are able to review such changes.
